Privacy Policy

Information we collect

We collect information you give us, such as your name, email address, phone number, mailing or property address, preferred contact time, home search criteria, budget, moving timeline, showing requests, rental inquiries, and details you include in messages or forms. If you ask about a sale, purchase, valuation, cash offer, financing referral, or rental, we may collect the information needed to respond to that request. Please do not submit Social Security numbers, bank account numbers, or other sensitive financial information through general website forms.

When you use our website, we may also receive information such as your IP address, device and browser type, pages visited, referring page, approximate location derived from your IP address, and interactions with our pages or advertising. Cookies, pixels, and similar technologies may collect some of this information. We may receive information from real estate platforms, referral partners, advertising platforms, or other sources when you interact with them or ask them to connect you with us.

How we use information

We use information to respond to inquiries; schedule calls and showings; provide home search, valuation, listing, cash offer, rental, and related services; communicate about a transaction or request; maintain our customer relationship records; improve our website and services; measure advertising; protect our systems and users; and comply with legal obligations. We may send property updates, newsletters, and other marketing communications consistent with your choices and applicable law.

Calls, texts, and email

If you provide contact information, we may use it to respond to your inquiry and provide requested service information. Marketing texts and automated marketing calls are sent only when we have the consent required for that communication. A phone number entered in a form does not, by itself, enroll you in marketing texts. The consent language next to a particular form controls what you sign up to receive. Consent to marketing is not required to buy a property or use our services.

If you opt in to text messages from Heartland Homes KC, message frequency may vary and message and data rates may apply. Reply STOP to opt out or HELP for assistance. You may also contact us using the details below. To stop marketing emails, use the unsubscribe link in the email or contact us. We may still send communications needed to respond to an active request or complete a transaction, subject to your choices and applicable law.

Mobile information and text opt-in data will not be sold or shared with third parties for their own marketing or promotional purposes. We may provide this information to vendors that deliver messages on our behalf under our instructions. Text messaging opt-in data and consent are excluded from any sharing with third parties for their own marketing.

When we share information

We may share information with members of our team and vendors that help us operate our website, customer relationship system, communications, analytics, advertising, and other business services. When needed to fulfill a request or transaction, we may share relevant information with parties involved, such as cooperating real estate professionals, title companies, inspectors, contractors, lenders, cash offer providers, and other service providers. These independent parties may have their own privacy policies. We may also disclose information when required by law, to protect rights or safety, or in connection with a business transfer.

We do not sell personal contact information as a lead list. Online advertising tools may nevertheless use cookies or pixels to measure visits and show ads; some privacy laws define certain advertising disclosures as a “sale” or “sharing.” Contact us if you want to ask about your choices for these activities.

Cookies and analytics

Our website and service providers may use cookies and similar technologies for site functions, analytics, and advertising measurement. You can manage cookies through your browser settings and any choices offered on the site. Blocking cookies may affect some features. Third-party services embedded on our pages, including videos, forms, maps, or property tools, may collect information under their own policies.

Retention and security

We keep information for as long as reasonably needed for the purposes described here, including customer service, transaction records, legal obligations, and dispute resolution. Retention periods vary with the type of information and our relationship with you. We use reasonable safeguards to protect information, but no website or electronic storage method is completely secure.

Your choices and requests

You can ask us to update or delete information we hold about you, or ask how it is used, by contacting us. We will respond as required by applicable law and may need to verify your identity. Some information may need to be kept for transaction records or legal purposes. You can stop marketing texts by replying STOP and marketing emails through the unsubscribe link. Depending on where you live and which privacy laws apply to us, you may have additional rights concerning access, correction, deletion, or certain disclosures of your personal information.

Children and outside websites

Our website is intended for adults seeking real estate information and is not directed to children under 13. We do not knowingly collect personal information from children under 13. Links to outside websites are provided for convenience; their privacy practices are governed by their own policies.

Changes to this policy

We may update this policy as our services or practices change. The version posted on this page will show its most recent update date. Material changes will be communicated when required by law.

Contact us

Heartland Homes KC, LLC
Attn: Jason DeLong
Phone: (816) 533-3100
Website: guaranteedsoldkc.com

To make a privacy request, call us or use the contact form on our website and write “Privacy request” in your message.